DELIVERY FROM THE UK



We ship all shoes from the UK. Please click the dropdown box below for information on our delivery terms to your location.


United Kingdom

DELIVERY:


We use Royal Mail to deliver the majority of our UK orders. 


Please note, our fulfilment centre is closed on weekends and bank holidays. Orders placed after 2pm on a Friday will not be processed until the following Monday.


All express and next day orders must be placed by 2pm. Please contact us (0203 393 1349) if you need an urgent delivery after this time.


Standard Delivery - £4.95 (3 - 4 working days). Orders made before 2pm will be despatched that day. 


Express Delivery - £6.95 (1-2 working days). All orders made before 2pm will be despatched the same working day.


Next Day Delivery - £12.95 (Guaranteed by 1pm - Monday to Friday only). All orders made before 2pm will be despatched the same working day. Please note this service will not deliver on a Saturday so if you are ordering on a Friday for Saturday delivery please contact us.


Europe

DELIVERY:


EUROPE DELIVERY CHARGES - IMPORTANT INFORMATION FOR EU CUSTOMERS POST BREXIT


We have recently resumed sales to EU customers based on the following terms:


All orders are shipped Delivery Duties Unpaid (DDU) which means VAT will be applied upon receipt of your order, as well as possible import duties, which are calculated on the total value of your order.


We are not responsible for any of these associated charges but if you input the code NOVAT at the checkout this will remove the UK VAT equivalent cost from your order. This code will only work for EU located customers.


Any orders returned undelivered (as a result of them being rejected by the customer) will be refunded net of any charges associated with remitting the goods back to the UK


DELIVERY CHARGES:


Standard - £9.95 (approx. 5-10 BUSINESS days)


Express DHL - £25 (approx. 2-3 BUSINESS days)


Rest of World

DELIVERY:


Economy Shipping - £25 (approx. 5-10 BUSINESS days)


Express DHL - £35 (approx. 2-3 BUSINESS days)


Sargasso & Grey is not responsible for any local taxes, import duties or associated charges.