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Delivery and returns to the USA

We are pleased to be able to offer free delivery and returns for US customers but please read the important information below before placing your order...

USA DELIVERY

International Tracked and Signed via Royal Mail: FREE (takes approximately 10 business days) - 

Express Delivery via DHL: £10 (takes approximately 2-3 business days)

PLEASE NOTE - US customs charge import duties for goods imported with a value in excess of $800. We are not responsible for any associated import charges or local taxes

USA RETURNS

We want you to be 100% happy with your shoes but should you need to return them, providing they are unworn and in a re-saleable condition (this includes unmarked soles, so please try on the shoes on a carpet), you can return them for free within 28 days of receipt and obtain a full refund, or exchange them for a different size. A returns form will be included with the shoes.

FREE LOCAL RETURNS 

If you need to return your shoes to us please EMAIL US at info@sargassoandgrey.com so that we can email you a prepaid returns label. We have a local USA returns address so if you choose to return your shoes to the address below, and haven't requested a prepaid returns label, we will not be able to refund the cost. 

US RETURNS ADDRESS:

SARGASSO & GREY

AEB-5340-2021
8356 NW 68th ST.
MIAMI, FLORIDA 33166
UNITED STATES

Returns will be processed within 7 days of receipt to the warehouse. 

 

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